#1 in customer satisfaction in Columbus & Central Ohio


What Our Customers Say

Customer: Roberta G.

Location: Columbus, OH
Type of Work: Gutter Repair & Replacement, Siding, Replacement Windows

From the beginning estimate, everyone associated with Broadview Windows & Improvements acted in a professional manner. The bid given was in line with two others that we had solicited. Ed Bana, Senior Project Manager, met with us to explain the estimate in detail and gave us ample time to review the materials. He had excellent suggestions regarding style and composition of the Alside vinyl products. He was very flexible with some 'last minute' changes that we required and he re-calculated the estimate in a timely manner. Ed was very specific in explaining the schedule and phases of the project and assured us that at every step he would be involved. The project started on time and the employees worked diligently and with respect for our property and our neighbor's property as well. They also adapted very well to some minor changes as the project went along and were happy to ask follow-up questions if they were unsure of our intentions. Their work was superb in every respect. They completed the job within the projected time frame, in spite of adverse weather, working until sunset on a number of occasions. Ed Bana met with us throughout the project to keep us up to date on the production schedule and, at the final review, went over every detail of the work that had been done. I would recommend without reservation Broadview Windows & Broadview Improvements for replacement of siding, gutters and downspouts because they demonstrated knowledge and excellence throughout the project and their price was very competitive.

Customer: Dennis M.

Location: Gahanna, OH
Type of Work: Siding

I had wood trim and aluminum siding on the chimney and wood peckers had damaged the wood trim. I wanted something that was maintenance free, so I thought vinyl siding would be the best solution, since in the future I want to do my whole house in vinyl siding. I called Broadview and they came out and gave me an estimate for different types of vinyl and matched up the color as close as possible. I got their highest quality vinyl since it will eventually be on the whole house. In a couple weeks I was scheduled and the day was delayed one day due to weather, but it was completed the next day. They were very good in communicating with me on which day they were going to install since I have three dogs in the house that need to be accounted for.

Customer: Pamela G.

Location: Westerville, OH
Type of Work: Replacement Windows

Broadview replaced 13 windows in our house. Ed came out to the house and showed us various windows. We liked that they don't just carry their own or one manufacturer's brand, but lots of options. He wasn't high pressure, but just showed us some choices and gave us a price. We had recently had 2 other quotes and Ed's was by far the best and in one case was exactly the same manufacturer and window/screen but with better glass as a competitor's bid. We ordered the windows and immediately they scheduled a final measure. The windows were in within 2-3 weeks and they called us for install. They came early, completing all window installations in one (long) off and on rainy day. Evidently our new shelter dog became Houdini and escaped from his cage and got out. Bless their installers souls, they chased our dog and got him back in his cage, only to have him escape again (we had no idea he could do this). Yet again, they got him back in the house and into his cage. When I got home from work, they were very gracious and seemingly amused by his escape efforts. We're pleased with the final product and glad to have spent less than quoted by other companies.

Customer: Meredith K.

Location: Columbus. OH
Type of Work: Replacement Windows

We contacted Broadview Windows to get an estimate on replacing a door and window combination, as well as replacing a window in our dining room and huge picture window in our living room. Forgive me for not remembering the gentleman's name that came out to give us an estimate. He was punctual, very pleasant and spent as much time as I needed answering questions and working with me to try and get the best description of what work we needed done. He returned a quote on the job to us very quickly. In the end, we decided not to use this company as they were unable to get the exact type of window that we really wanted, but we will definitely considering using them when it comes time to replace the big picture window. Due to the cost (from multiple estimates) we decided it would be best to split the job up into several smaller pieces.

Customer: Todd F.

Location: Columbus, OH
Type of Work: Replacement Windows

I used Broadview Windows in November. I had twelve windows replaced and most of them were of same size. I looked around Angie's list and found many companies. I also had many companies come. I chose them because I liked what they had to say and how they presented themselves and was able to give natural details of the price. I didn't feel they were a hard seller at all. It was an instinctual thing. They were really helpful. I really like them and I would use them in future.

Customer: Bob M.

Location: Pataskala, OH
Type of Work: Replacement Windows

Broadview Windows replaced windows in my home. They did everything that they said they would do and they did it on time. They did a quality job, their pricing was competitive, and the workmanship was great. They used factory installers so they didn’t do the work. I would use them again.

Customer: Robin N.

Location: Hilliard, Ohio
Type of Work: Siding

This company was extremely professional, fast, and the quality seems to be excellent.

Customer: Rick D.

Location: Columbus, Ohio
Type of Work: Windows

They were very professional, cleaned up after they were done and had the best price of the 5 vendors with which we spoke.

Customer: Jonie B.

Location: Marysville, Ohio
Type of Work: Windows

Each person from sales, phone rep and installers were all so kind and helpfull with all my questions. Highly reccommended!

Customer: William R.

Location: Columbus, Ohio
Type of Work: Windows, Doors, Siding, Gutters

Very helpful. Workmanship impeccable. Very prompt. Quality products. Couldn't have asked for better pricing or service.

Customer: Patricia M.

Location: Columbus, Ohio
Type of Work: Windows

I contacted Broadview Windows in need of serious work done fast at a really good price. I got that and a whole lot more! I HIGHLY recommend Broadview Windows based on my personal experience with them. Ed Bana came on my schedule and was prompt, courteous, knowledgeable and really (to be honest) kind. He stayed with me through the whole process and made sure everything was exactly as it should be. The work that was done exceeded my expectations! Rick and his crew are some of the most skilled tradesmen around. They knew exactly what to do and were experts at it! Excellent! Clean, fast, friendly and perfect! I am thrilled with Broadview Windows!

Customer: Ann H.

Location: Columbus, Ohio
Type of Work: Windows

The project went extremely weel. The two men were here a few minutes early and got started right away. They were very careful of my furniture and put tarps down where they were working. The worked continuously and did not stop except for a short lunch break. They were both curtious and I felt very comfortable with them here. The windows are great. I notice how quite the house is now and there is no air coming around the windows. Ed, the sale rep stopped by while they were working to check on the progress and came back after the work was completed to check the work and I paid him the rest at that time. I would recommend them.

Customer: Roscoe H.

Location: Dublin, Ohio
Type of Work: Windows

They were quick and worked with us around our budget. Overall they did a very nice job. One of the guys even came out and hand cut a few of the stops that were uneven with the other stops on the windows. I do wish I would have been around to see them install the windows so I could have asked questions while they were here but the room looks great and the windows are 100 times better than the windows we had.

Customer: Larry K.

Location: Gahanna, Ohio
Type of Work: Windows

Seven windows on the rear of the house were replaced with windows that matched those on the front of the house. We were happy with the windows we had installed on the front of the house five years ago and wanted to get identical windows for the back of the house. Broadview Windows was able to provide the windows at a price very comparable to what we spent on the front windows five years ago. They added capping to the new window which we did not have for the front windows when they were installed five years ago. They also agreed to cap the front windows while installing the new rear windows. Broadview WIndows exceeded my expectations. They were prompt for all meetings, from the initial estimate meeting, the subsequent measurement, and installation. At every point they provided answers to all of my questions. The installers were prompt, and willing to work with me in establishing the order of the install. I was having carpet installed the next day in on of the rooms that was having a new window. They willingly did that room early to give me an opportunity to prepare the room for the carpet install on the following day. At the end of the day they not only cleaned up their mess they also disposed of my old carpet. Clearly above and beyond my expectations.

Customer: Ron L.

Location: Columbus, Ohio
Type of Work: Windows, Siding, Gutters

I meet with Ed Bana from Broadview Windows to obtain estimates on installing new windows and vinyl siding on my home. He gathered all the information that he needed and a couple of days later he called me back with his estimates. I did not make a decision at that time as I was waiting on another bid. After I received the remaining bid, I met with Ed Bana to discuss the details again. He was offering me higher quality products at good prices and Broadview Windows had good ratings/reviews. I decided to accept his offer. He had two staff members come out and remeasure the windows and the exterior for the siding. They ordered the materials and about 5-6 weeks later they came out to install the windows and siding. They didn't tell me that they were installing the siding the same day they were replacing the windows, but that didn't end up being a problem. The crews installing the windows and siding were unsure as to which type of capping I had requested around the windows and fascia/rakes. I told them what I had requested and they had someone go get the right product without any hesitation. The window and siding crews were very polite and courteous. They definitely gave me a sense of confidence that they knew how to do their jobs well. It rained in the afternoon, but the guys waited it out and got back to work after the hard rain was over. The weather wasn't very nice but they didn't complain. The window crew was able to complete all 12 window replacements in one day. The siding crew took 2 days to complete the job. Tearing off the wood shake shingles was a mess, but they cleaned it all up and hauled off all the debris. I am very happy with how my house looks. All the staff at Broadview Windows did a great job from start to finish. Mr. Bana truly does want you to be a satisfied customer and will do everything he can to make that happen. I would definitely recommend them to everyone.

Customer: Julie H.

Location: Grandview, Ohio
Type of Work: Windows, Doors, Siding, Gutter Protection

We had lots of estimates before making our final decision. It was Ed's professionalism and follow through that helped us make up our minds. We are extremely pleased with the final product. Our windows are beautiful and our siding is perfect. Ed was on site on numerous occasions and the staff he had working on our house were very polite and did a great job! From start to finish the project was easy. Ed made sure we always knew what step we were at in the process. He made sure to address any concerns immediately. Even the clean up was great.

Customer: George E.

Location: Grove City, Ohio
Type of Work: Windows

We replaced 15 windows and a sliding glass door in our house. We debated between several different companys and brands of windows. We almost went with another company, but when Broadview Windows came to our house, Ed Bana showed us the triple pane window which we really liked. He was very low key and NOT hard sell in his approach. The owner was personable, warm, and easy to talk to, and was trustworthy .Best of all, there was never a time in his presentation that he made us feel we had to go with his windows, he just shared the facts demonstrated the pros of the window, and we made our own judgements. The triple pane "Alside" window which had one of the best energy ratings is what we went with. The savings was great and the quality of the window was outstanding. Our old windows had lost the gas between the windows and fogged up frequently and what a joy it is now looking out through clear windows and knowing we are saving money on our cooling and heating bill!

Customer: Eric T.

Location: Gahanna, Ohio
Type of Work: Windows

Our experience with Broadview was great. I called and the president of the company (Ed) came out himself the next day to do the estimate. Due to budget concerns, we weren't sure if we wanted to replace all the windows in the house. Ed worked with us so that we replace all our windows and still remain in our budget. The lead installer (Rick) came out and measured and within two weeks our new windows were in and we couldn't be happier. It is much quieter now, the new windows look great and operate perfectly. In a year or so when we decide to replace our siding I will be giving Ed a call.

Customer: Roger T.

Location: Groveport, Ohio
Type of Work: Windows, Siding, Gutters

The work was done in a timely manner starting with the windows. The two men doing the windows were very knowledgeable,polite,and cleaned up after completing their job. The siding was next & there was a crew of about 7 or 8 men. They got rained out on the afternoon of the first day, but stayed and worked about 13 hours the second day to complete the job. The gutters & downspouts were next. We were not scheduled for that day (A Friday with rain in the forecast for the weekend) but two men that live in our area were asked if they would stop on their way home to put up our gutters and downspouts witch they did and completed the job on our home. Ed Bana was who we dealt with and he followed up on every stage of the project. He would call if he had a crew scheduled, to make sure they had arrived on time. Any call we made to him was returned in a timely fashion. He has a good customer relationship with his clients

Customer: Susan G.

Location: Powell, Ohio
Type of Work: Windows

I contacted Broadview Windows, as well as several other window companies, to get an estimate on having 13 vinyl windows installed. The sales representative (Ed) that came to my home was prompt, courteous and very informative. I hadn't decided on the "brand" of window to install, but after hearing Ed's presentation and doing a lot of research online, I was convinced that Gorell Windows was the brand I wanted to install. Ed gave me a detailed quote which was extremely reasonable. I counter-offered and Ed accepted my price. The measurer came out almost immediately and my windows were ordered. I was told my custom-made windows would take 6-8 weeks. After a few weeks, I was contacted by Ed and was told my windows had arrived! The installers were AWESOME!!! I can't say enough good things about them! They went above and BEYOND and were extremely friendly. They took down window blinds that were difficult for me to do, took out my window air conditioners and re-installed them and did an excellent job cleaning up. They even showed up earlier than expected... how many times can you say that about a company sending people to do work in your home??? I would welcome this group anytime to do work in my home... If I could give this company an A+, I would. Thank you, Broadview Windows (Ed, Rick, Mike and group) for making this whole experience stress-free! I will be contacting you next year to do the remaining windows in my home. Thank you so much, ED!!!

Broadview Windows

(614) 319-4599

9777 Fairway Drive, Suite J
Powell, OH 43065

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